Dynamic business director with sales, marketing, business development and management
achievements in entrepreneurial and established environments.
Cristina Zalduondo Dubner
Phone:
Email:
Address:
La Serranía, 178 Madrigal St.
Caguas, PR 00725
EXPERIENCE
2019-Present
Partner, Administrator, Budtender
THE BLOOM ROOM
Design and supervise the construction of a Medicinal Cannabis Dispensary from the ground up. Current administrator, responsible for overseeing the day-to-day operations. Duties include hiring staff members, leading department meetings and implementing new policies and procedures among daily operations. Responsible for total compliance with governmental regulations for the industry.
2018-Present
President
KOBEMED MEDICAL BILLING
Professional medical billing group with a staff of three billing technicians. Scope of responsibilities includes all office support services, sales, new business development, account management and servicing and payroll. Administer billing policies and procedures, contract negotiations with physicians and problem resolution with insurance companies pertaining to issuance of payments.
2021-2022
Business Consultant
YOSHABLES
Assisted in the company reorganization process, including management, financial, and human resources restructuring. This consultancy included the development of new book-keeping strategies, and set up of new employee systems.
2007-2021
Human Resources Management
FOX ENGINEERING
Human Resources representative for more than 20 employees of this Mechanical Engineering firm. Experience in recruitment and employee retention, conflict resolution, labor relations, benefit administration, creating and implementing hiring best practices, and developing standards and policies for compensation.
1999-2012
President
CM MEDICAL BILLING
Plan, staff, budget and direct the daily business operations of this professional medical billing group. Scope of responsibilities includes all office support services, sales, new business development, account management and servicing and payroll. Administer billing policies and procedures, contract negotiations with physicians and problem resolution with insurance companies pertaining to issuance payments.
2003-2011
President
MONTEHIEDRA CT & MRI
AMG RADIOLOGY
As AMG Radiology's new development's President in charge of the purchase of an existing radiology center in Montehiedra, increased overall productivity by 200%. Was responsible for the hiring and training of a staff of 11 employees including clerical personnel, nurses, technicians and a medical staff of 5 doctors. Opened Santa Rosa MRI in Bayamón in less than a year.
At both locations, was in charge of supervising every phase from plans, design and construction to the opening strategy; negotiating and obtaining government servicecontracts; negotiating contracts as providers of health plans; purchasing of new equipment; managing all financial matters, including monthly P & L’s, balance sheets and cash flow statements, payroll, billing, collections, preparation of annual budget; securing financing from lending entities; securing ACR accreditations; negotiating supply vendors; marketing budget; marketing representatives; insurance matters; all legal and regulatory issues; and kept up-to-date with technological and strategic trends in the industry while maintaining a positive working environment, with emphasis on customer service.
EDUCATION
1988-1990
Business Administration & Management
UNIVERSIDAD DEL SAGRADO CORAZÓN
Activities and societies: AFAMEP
SKILLS
Microsoft ExCel - Advanced
Microsoft Word - Advanced
Power Point - Proficient
New Business Development
Recruiting
On-Site Training
Staff scheduling
Healthcare Management
MedOne - Advanced
Spanish - Mother Tongue
English - Advanced
Contract Negotiation
Policy developer
Leadership
Public Speaking
Human Resources